LeadBack: Online Chat for Websites
LeadBack is an Android application developed by Conversion LLC that provides an online chat service for website visitors. With LeadBack, operators can communicate with customers in real-time and collect their contact information even when they are busy.
The chat feature allows multiple employees to answer customers' inquiries, and each operator can set their own photo to increase customer loyalty. The LeadBack chat can be installed on any website and customized to fit any design.
When operators are not online, the lead generator feature simulates their presence and collects customer contacts. Moreover, the chatbot can start a dialogue with the client and offer them a call back to solve their questions by phone.
LeadBack integrates with popular CRM and analytics services, making it easy to manage customer data and track performance. Overall, LeadBack is a useful tool for businesses that want to increase customer engagement and receive more applications from their website without additional investments in promotion.
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